Quality of Service with DIRECTV DirecTV created waves in the television and consumer electronics industry by launching the first communications satellite in 1994. The company today provides more than 225 channels of various television programs with digital quality picture and sound. It is the most popular direct dish satellite TV service provider in the U.S. DirecTV is a pioneer in “ordering pay-per-view programming” by the click of a remote control. It is also the first direct dish satellite TV service provider to offer an interactive on-screen program guide. Thanks to its well-trained customer support team and constant technological innovation, DirecTV provides exceptionally good customer service to its subscribers. The company distributes its programs via six powerful satellites, one of which is a “spot beam” satellite. This specific satellite allows DirecTV to transmit signals to specific areas in the U.S. and is particularly useful in delivering local programs. The location of DirecTV’s satellites in geosynchronous orbit ensures that users do not have to change the position of their antennas to receive signals from the satellite or wait for the picture on their TV sets even during bad weather. DirecTV is immensely popular in the U.S. owing to its offering of various local and international channels. It is also preferred over cable TV owing to its comparatively low cost. Subscribers of DirecTV’s TOTAL CHOICE® package can enjoy more than 225 digital-quality channels for as low as $29.99 a month! DirecTV has joined hands with XM Satellite Radio and has been providing a minimum of 50 audio channels to its customers, from November 15, 2005. The best part of the deal is that viewers of this direct dish satellite TV service provider do not have to pay extra money to enjoy the audio channels! Viewers can have DirecTV connection in more than one room of their house by using DIRECT TV receivers. Not only that, DirecTV broadcast many exclusive sports programs like NFL Sunday Ticket and several movie channels for its viewers. It also let its customers avail of 55 pay per view movies and events of their choice and programs in “six non-English languages!” In addition, it also features onscreen guide, and provides free DVR, HD DVR, high-speed Internet service and DVR with TiVo in HD, as per the demand of its customers! You can contact the customer support team of DirecTV via phone round the clock! Its online support is also excellent. Customers can pay bill, change programming and order pay-per-view services through their online account!   Back

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