Popularity of DIRECTV DirecTV is undoubtedly the leader in the U.S. satellite TV industry and this has been made possible by its huge customer base, great features, and excellent service. Launched in 1994, DirecTV captured the minds of the U.S. consumers owning to its novel services. Soon other companies like EchoStar Communications Corporation followed suit and started their own satellite TV networks to compete with DirecTV! However, thanks to constant innovation in its services, DirecTV has managed to stay ahead of its competitors until date! Some of the features that set DirecTV apart from its competitors are: The technologically advanced DirecTV offers 225 television program channels to its more than 12 million customers whereas its direct competitor Dish Network satellite system TV offers only 200 television channels to its 11 million customers. Not only does DirecTV offer more TV channels to its subscribers, it also offers some exclusive programs like NFL Sunday Ticket and Mega March Madness to them. In addition, it also telecast more than 20 local sports networks. Apart from featuring exclusive sports programs, DirecTV also features Fine Living, Fox Reality, PBS Kids, Free View and a few other TV channels that are unavailable to subscribers of Dish Network satellite system TV. DirecTV guarantees 100% satisfaction to its customers. Its subscribers are free to contact the support staff via toll-free number or through e-mails round the clock to get their problems resolved at the earliest. Viewers would be glad to know that the American Customer Satisfaction Index rated DirecTV the best customer service provider among all satellite service providers in 2003 and 2004. In addition to providing excellent service to its customers, DirecTV also comes up with fabulous offers from time to time for its new customers. These offers range from free high-tech equipments to free installation with every DirecTV subscription. DirecTV’s customers not only enjoy digital quality sound and picture, they also get to watch a few of the TV channels in HD quality. Other benefits enjoyed by its customers are free local channels, international programs, 55 pay-per-view options each day and DIRECTV® MOVERS CONNECTION™. Last but not the least, subscribers of DirecTV is offered DVRs with TiVo®, which allow users to record TV programs for more than 70 hours and watch TV as per their convenience. Having learnt about the facilities provided by DirecTV and considering its huge customer base, one can easily conclude that DirecTV, as a satellite service provider, is better choice than its competitors Dish Network satellite system TV.   Back

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